THE IMPORTANT STUFF

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RETURNS POLICY

We hope that you love everything you buy from us here at Rebecca Newman Design but if for some reason you are not happy with your purchase we will do all we can to resolve the issue. We hope that we can do this without the need for you to return your item so please contact us in the first instance by e-mailing rebecca@rebeccanewmandesign.com

RETURNS

Our returns policy lasts 30 days from the day you received your order. If 30 days have passed, unfortunately we are unable to offer a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it and in its original packaging.

EXEMPTIONS

Unfortunately we do not offer refunds or exchanges on sale items.

SHIPPING

To return your product, you should post your order to the below address including a copy of your original order:

REBECCA NEWMAN DESIGN

63 Three Shires Oak Road

Smethwick

B67 5BU

You will be responsible for paying for your own shipping costs for returning your order. We recommend that you return your order using a ‘signed for’ delivery method and obtain proof of postage as no responsibility will be held by Rebecca Newman Design for any lost items. Shipping costs are non-refundable and will be deducted from any refund processed to you.

REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and providing the product is in its original condition, your refund will be processed and a credit will be applied to your original method of payment.